Get in Touch With Us
Got a question about something you've read on clever-hr.uk, spotted an error, or want to flag a concern about a casino not on GAMSTOP? This page explains how to reach our team, what we can help with, and what we can't.
How to Reach the Team
The best way to contact us is by email at [email protected]. We read every message and aim to reply within two working days. If your enquiry relates to a specific casino, bonus term or article — for example one of the operators featured on our Best Non GamStop Casinos 2026 page — including the name of the operator and a link or screenshot helps us respond faster.
What We Can Help With
- Questions about our reviews — if a welcome offer, wagering requirement or payment method mentioned on the site isn't clear, ask and we'll explain it in plain terms.
- Corrections and updates — casino terms change often. Bonus percentages, minimum deposits, KYC rules and withdrawal limits at operators like Betmica, Kikibet or Betninja can be revised without much notice, and we rely on readers flagging anything that looks out of date.
- Content suggestions — if there's a topic around non GamStop casinos, payments or licensing you'd like us to cover in more depth, let us know.
- Partnership or editorial enquiries — organisations with a relevant proposal should introduce themselves and outline what they have in mind.
What We Cannot Do
We are an independent research and review site, not a casino operator, payment processor or regulator. That means there are some things we're not able to resolve directly:
- We cannot process, expedite or influence a withdrawal, deposit or refund at any casino — those requests need to go through the operator's own customer support or complaints procedure.
- We cannot access, verify or edit your account, identity documents, or KYC status at any site.
- We cannot intervene in a dispute over bonus terms, wagering requirements or cashout limits, though we're happy to explain how such disputes are usually handled and what evidence to keep.
If you've had a dispute with an operator, the first step is always to raise it through that casino's own complaints channel and keep written records of your correspondence.
Concerned About Your Gambling?
If you or someone you know is worried about gambling habits, please mention this in your message so we can point you towards appropriate support. Independent of us, GamCare offers free, confidential advice on problem gambling, and tools such as deposit limits, loss limits and self-exclusion are worth discussing with any operator you use. GAMSTOP applies to UK-licensed gambling sites; readers self-excluded through GAMSTOP should be aware that casinos operating outside UK Gambling Commission licensing are not covered by that scheme, and any exclusion decision should be made with care.
What Happens After You Write to Us
Every message is read by a real member of our editorial team — we don't rely on automated replies to close out enquiries. Our target is to respond within two working days, though this can take a little longer during busier periods. If your message needs input from more than one person, we'll tell you rather than leave you waiting without explanation.
Keeping Our Content Accurate
Casino offers, licensing details and payment options change regularly, and we fact-check our pages on an ongoing basis. Reader feedback is one of the main ways we catch things that need revisiting, so if something on the site doesn't match what you've experienced with an operator, we'd genuinely like to know.