Junior Paraplanner, Royal Wootton Bassett (BW-2030)

Junior Paraplanner
Royal Wootton Bassett
Salary £24,000 - £30,000 p.a. (depending on experience) + Bonus scheme

We are delighted to be supporting this Financial Planning firm who build personal, long-term relationships with their clients founded on trust, providing them with ongoing advice and a first class service. They are a growing firm looking for a Junior Paraplanner to join the team and assist in this mission.

Junior Paraplanner - Role Overview

• To support the Advisors to help them when informing & advising clients on financial strategies, plans and products. Prepare and organise the technical tasks, illustrations, and reports as required.

Key Responsibilities:

• Prepare Suitability Reports including, Replacements, New Business, Ongoing Advice to include decumulation, ensure cases are fully compliant 
• Fully analyse clients’ requirements, develop cash flow models and accurately record client data;
• Research and analyse financial products to meet client requirements and objectives;
• Take full responsibility for the client files and back office IT records throughout the advice process;
• Deal with general client queries by supporting the advisors and Client services team – Including but not limited to Pension Withdrawals / Trust Amendments /Investment Withdrawals / Bereavements
• Work with other practice colleagues to ensure application and provider forms are prepared as required and clients are updated throughout the process;
• Work within and stay up to date with advice framework changes;
• Conduct Research; Create illustrations; prepare supporting documentation, prior to sale
• Provide Technical Support to Advisors and client services team
• Ensure that cases are complete post-sale with all required client identification documentation and necessary application forms;
• Process applications accurately and record the required management information;
• Progress applications with product providers, advisers, clients, and other third parties to ensure that each case completes in a timely manner;
• Project a professional image in both appearance and attitude and provide quality support on time to agreed standards; 
• Attend and contribute to regular update meetings with the Team; 
• Maintain technical competence at an appropriate level to meet the requirements of the role
• Maintain a good working relationship with colleagues, clients and third parties.

About You

Knowledge and experience:

• Knowledge of relevant regulation and legislation;
• Experience of client management systems;
• Previous experience of dealing with client enquiries, with the ability to investigate concerns / complaints and provide a satisfactory solution.
• Previous Financial Services Admin / paraplanning experience within an IFA or Wealth Management environment (essential);
• Minimum Level 4 Diploma PFS qualified or working towards it (or significant industry experience);
• Familiar with research systems (e.g. Analytics, Voyant etc.)(Desirable not essential); 
• Experience in the administration of Wealth Management Products Pension / Protection / Mortgage / IHT and Investment products(Desirable)

Skills and behaviours:

• Exceptional attention to detail / Able to transpose information accurately;
• Strong numeracy & written skills;
• Comfortable creating Suitability Letters;
• Confident in dealing with third parties and can work with total discretion;
• Highly organised with excellent communication skills;
• Broad experience of Microsoft Office (Outlook, Word, Excel); 
• Manages time effectively with the ability to multi-task;
• Keeps calm when faced with conflicting demands and handles these effectively;
• Demonstrates a positive can do attitude at all times;
• Works well on own tasks as well as on shared goals as part of a team;
• Enthusiasm to help clients.
• Excellent face-to-face and telephone client interaction skills and ability to build rapport swiftly;
• Uses experience to provide support to the administration team, and fully supports the needs of the advisers. 
• Open to change with a creative approach to problem solving

Benefits

• a bonus of up to 20% of salary 
• a 5% employer pension contribution 
• £100,000 death in service cover