Employee Benefits Consultant Support, Lead Group Pension and Risk Administrator
Salary £25,000 - £35,000 p.a DoE
Hybrid working from Bury St Edmunds after 3 months
We are working with an award winning Chartered Financial Planning firm based in East England.
This firm have been awarded “Best Employer in the Eastern Region”. The judges rated them highly in every category and employee well-being, individual development and comprehensive reward and recognition strategies stood out.
They now have an opportunity for a Senior Administrator from an Employee Benefit Background to join the support team.
To undertake a lead support role to the Employee Benefits Consultants and Directors to ensure clients receive a consistent high level of service and support
Support and develop junior team members to enable them to be as efficient and effective as possible
Key Responsibilities
Ensure timely delivery of employee benefits scheme processing for group risk, group private medical insurance and other schemes/policies as required
Provide administrative support for new, existing and complex schemes
Manage Auto-Enrolment compliance for all pension schemes
Manage annual renewal and market reviews for all existing group risk schemes
Prioritise and process claims and keep client and consultant up to date with progress
Ensure bespoke compliance documents are accurate and up to date
Process monthly payments, ensuring that the contributions are correct
Organise and prepare for client governance and pre-renewal meetings
Complete follow-up actions from client meetings in line with instructions from consultant, liaising with both client, insurer and pension provider as required
Check and issue policy documentation
Assist clients with the implementation of Employee Assistance programmes
Prepare Employee Announcement Letters for new and existing schemes
Draft proposition documents, reports and presentations for consultants
Provide feedback to consultants, keeping them up to date
Ensure IO is up to date and opportunities are added and maintained regularly and correctly, in consultation with the Employment Benefit Consultant/Director
Support, train and develop junior team members to enable them to undertake tasks that will benefit the team and ultimately the client
Undertake project activity to ensure the efficient running of the office e.g. streamlining processes and documents, create framework for checking work, ensure templates/documents are correct and in the right place, workflow management.
About You
Essential
Knowledge of pensions, group risk and healthcare, group pensions administration, automatic enrolment duties, group life, group income protection and group critical illness schemes and employee assistance programmes
Business protection
Insurer offers
Pension provider systems
Hold GR1 Group Risk and R01 Regulation and Ethics
Attention to detail/accuracy
Computer literate and data management
Analytical
Good organisation and prioritisation skills
Time management
Team working
Ability to build and maintain relationships
Communication – written and verbal
Curiosity and willingness to learn and improve
Desirable
R04 Pension and Retirement Planning
Progressing towards the Diploma in insurance
Experience with I/O
Commercial awareness
Benefits & Rewards
Competitive Salary
Profit share after 12 mths
5% Pension Contribution
Subsidised Healthcare
Life Cover and Income Protection
Cashplan
Employee Assistance Programme
25 days holiday + Christmas to New Year shut down + 1 day for Birthday + 1 day for Volunteering (subject to line manager approval)
Professional Subscriptions, Exams and Study Resources paid for
Cycle to Work Scheme
Initially this role will be fully office based to enable appropriate training and development to take place but once established there would be an option to work up to 2 days a week from home.
Employee Benefits Consultant Support, Lead Group Pension and Risk Administrator, Bury St Edmunds (BW-2027)
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