IFA Administrator, Bristol (BW-1662)

We are delighted to represent this independently owned Chartered firm of Financial Planners who are seeking an Administrator / Trainee Paraplanner to join their busy team carrying out key client administrative duties, preparing suitability reports whilst undergoing further CII exams.

Key Responsibilities and accountabilities

Working in collaboration with Financial Planners, Paraplanners and other colleagues in the Administration team, you will prepare advice recommendations and produce suitability reports in line with company policy, implement recommendations, maintain and manage client records, answer and deal with post-sale enquiries and prepare reviews 

General responsibilities

• Maintain Client Relationship standards; delivers service to internal and external customers in a reliable, attentive and available manner
• Demonstrate the firm values; team spirit, innovation, pragmatism, professionalism and integrity
• Attain and maintain level of competence as required by the firm including attending training sessions and undertake computer-based training modules when required
• Comply with the relevant compliance, TCF, T&C and, financial crime (anti-money laundering, data security, anti bribery, fraud and corruption) procedures of the firm at all times. Comply with the Financial Services and Markets Act 2000 and relevant FCA rules at all times
• Update and maintain the Client back-office system 

Specific responsibilities

Many of the advisory clients are looked after looked after from a desk-based approach, using virtual meetings to speak to their Adviser. In between the annual review meetings, clients will be directed to speak to the Administration team and/or Paraplanning support, so you should expect to be dealing with clients regularly on email/phone calls, providing relevant support and guidance where required and referring to the adviser, when necessary.

• Suitability letter and report-writing, pension, investment and protection services in support of advisors;
• Calculation work, including pension carry forward, Tapered Annual Allowance, IHT , CGT and income tax calculations, preparing for checking where relevant;
• Administration of the Advisory client process Including the use and maintenance of our back office system. 
• Ensuring client information is maintained and up to date in order to meet general compliance standards. Creating quotes, report packs, processing life, pension and investment new business through to plan completion, set up,and confirmation of remuneration. Post-sale recommendations including changes to client investments, processing for advised drawdown clients requiring changes to income, top up’s, ad hoc withdrawals, and income sustainability checks.
• Ad-hoc project work

Relevant skills and knowledge

• Part/fully PFS diploma qualified
• Excellent numeracy and literacy skills, GCSE grades A - C (or 4 - 9)
• Computer Skills – competent in the use of relevant packages including Word and Excel
• Excellent attention to detail, good organisation and time management skills
• A critical thinker and a good problem solver
• Good communication skills both face to face and over the phone 
• An ability to work under own initiative and as a team player
• Detailed knowledge and understanding of a firm’s record keeping requirements
• Understanding of the provision of advice to clients in a compliant manner