Our client is a long established Financial Advisory practice which specialises in the provision of Wealth Management services for clients across the South West. They seek to add an experienced IFA Administrator to join the team and support the business.
Purpose of the role
To support the Partners/advisers in the provision of high quality, accurate and timely administration service, in relation to all product areas within the Financial Services market.
Skills and knowledge
Excellent inter-personal skills, both written and verbal (with clients and team members).
Quality management, to be accurate and have attention to detail.
Excellent time management.
A good level of competence with Office 365 to include Word, Excel and Outlook together with a good use of Standard Life Wrap and IO.
Detailed knowledge of the FCA’s rules and requirements.
Detailed knowledge of the FCA’s and the firm’s record keeping requirements.
Broad knowledge of the financial services sector.
Full FPC/CFP qualified or working towards Diploma Qualification.
Responsibilities
Keep up to date with new product, technical or legislative changes within the marketplace.
Always comply with the firm’s Compliance; Training & Competence; Complaints and Data Security policies / procedures.
To ensure that the firm’s clients are always treated fairly.
To work as part of a team alongside the firm’s advisers and paraplanners to provide clients with a professional ongoing Financial Planning experience.
To constantly seek to improve the way business is done and put forwards ideas improvement.
To be results focused, getting the job done in an efficient way through effective time management and task management.
To demonstrate an attitude of “get it right first time”
To agree and achieve objectives, set at appraisal
Specific
To prepare and maintain client files
Ensure client correspondence is written in a timely and efficient manner
Check of file to maintain good order and scan, as required
To ensure accuracy with maintaining client data in both hardcopy and on the database
To maintain comprehensive files and filing systems in accordance with GDPR specifications
To ensure that tasks and workflow are kept up to date in accordance with Company procedures
Client Administration
Processing letters of authority
Request quotations on-line through various provider systems.
Liaison with insurers and third parties.
Process switches.
Process business from proposal to policy document stage via various platforms to include Standard Life, AJ Bell, OMW and Novia
Request investment valuations.
Provision of generic information to clients
General
To be a strong team player, using your knowledge and experience to support other team members.
To identify areas of opportunity for the team.
To be aware of your own training needs.
To undertake special projects as and when requested.
To ensure clear desk policy is always maintained
Salary & Benefits
Competitive Salary, DoE £27,000 p.a.
Life assurance
Group Personal Pension
20 days annual leave, after 3 years this increases to 23 days and then after 5 years up to 25 days
IFA Administrator
Our client is a long established Financial Advisory practice which specialises in the provision of Wealth Management services for clients across the South West. They seek to add an experienced IFA Administrator to join the team and support the business.
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