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Accounts Executive - Life & Pensions (JR-643)

£21000 - £26000 + benefits + bonuses

Our client is a well-established Chartered Financial Adviser firm, which specialises in self invested pensions and investment management for high net worth individuals for over 30 years.

The firm delivers bespoke solutions to its clients.  This is often done via working with the firm’s other financial advisers and professional connections such as accountants and solicitors. Delivering high service standards is a primary objective.
The Role:
Provide a quality administration service in respect of the range of Corporate and Individual products serviced by the Life and Pensions Team, covering Group Pensions, Employee Benefits, Annuities, Individual Life, Protection and Pensions
Main Duties:
  • Carry out the annual group pension schemes’ renewals
  • Rebroke Employee Benefits schemes at review dates
  • Process changes to group schemes arising from new entrants, leavers, retirees, deaths, maternity (paternity) leave, sick leave, transfers in and out, changes to personal details and changes to contribution levels
  • Investigate existing life and pension arrangements and present the data for use by advisers
  • Carry out the routine administration of individual life and pensions clients process claims to Employee Benefit schemes and individual life and pension policies arising from death and illness
  • Obtain comparative figures and process retirees’ pensions on the open market to provide the best benefits
  • Checks and validate illustrations, information and calculations prepared by product providers, ensuring that retirees are provided with figures for the maximum benefits available to them
  • Obtain compliant illustrations for new schemes, retirees and life new business
  • Process new business in a timely fashion, including online applications, and using a diary system
  • Deal with member queries and queries from individual clients
  • Deal with queries from group scheme clients’ payroll / pensions department
  • Maintain computer records of all activities undertaken
  • Archive paper records when required
  • Assist the Adviser with the preparation of reports, including suitability reports, both prior and post meetings
  • Preparing annual meeting review packs for individual pension clients
  • It is the responsibility of the individual to ensure that the work that they undertake complies with legal, financial services, data protection and pension legislation.  Appropriate training will be provided
  • The individual will initially work under close supervision until deemed competent.  Thereafter supervision will take place, but on a less frequent basis.  Ongoing competence will be assessed by performance monitoring.  The specific measures are set out later.
  • The individual will not be responsible for, or be allowed to provide, financial advice.
  • Any compliance issue, complaint or suspicion of money laundering will be reported immediately to the Compliance Manager/MLRO
  • Working on joint projects or tasks with other members of the Department, Pensions Team, or Investment Team
Benefits, Hours of Work and Working Practices:
  • Office based role, 9:00 to 5:00, Monday to Thursday. 8.30 to 4.30 on Friday
  • £21,000 to £26,000 (dependent on knowledge and experience)
  • Discretionary bonuses (1/2 yearly, dependent on firm’s profits)
  • 2 x salary life assurance
  • Pension; 5% employer contribution, increasing incrementally in recognition of service.  Salary sacrifice scheme available.
  • Sickness benefits (upon completion of probation) – up to a total of 3 months at full pay in any 12-month period, thereafter any payment over statutory benefits at management’s discretion
  • 24 days’ holiday, increasing incrementally in recognition of service plus statutory holidays
  • Childcare assistance programme
  • Free parking  
Qualifications and Experience:
  • GCSE English Language – Grade B or above (or equivalent)
  • GCSE Mathematics – Grade B or above (or equivalent)
  • Experience in a client servicing and administration role
  • Financial services experience, in a similar role, ideally for a financial adviser firm
  • Familiarity with Iress Adviser Office software would be an advantage
Knowledge and Skills:
  • Knowledge of the services that the firm provides to clients
  • Ability to communicate effectively with clients and product providers via various methods – phone, letter, fax, e-mail, memo, etc.
  • Knowledge of pension scheme and financial services legislation relevant to the role
  • Knowledge of in-house money laundering procedures and individual responsibilities in this area
  • Knowledge of compliance procedures relevant to role and individual responsibilities in this area
  • Knowledge of Data Protection legislation relevant to role
  • Knowledge of IT systems and programmes relevant to role
  • Ability to work within level of authority and to refer to work when appropriate
  • Ability to operate an effective diary system
  • Ability to create and maintain an effective online filing system and computer-based record
  • IT / keyboard skills
  • Good telephone manner
  • Good letter and report writing skills
  • Good, broad, knowledge of financial services in general
Employment type: 
Employed (Full Time)
Financial Planning
Reference Number: